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Store Information for BOBBY JONES SHOP
BOBBY JONES SHOP contact information: Phone:(888) 603-8968 Customer Service Phone Hours ( email:order@bobbyjonesshop.com address: Hickey Freeman
PO Box 30200
Rochester, NY 14603-3200
BOBBY JONES SHOP Return Policy
Bobby Jones will accept returns within 60 days of purchase as long as the item is not worn or altered for refund or exchange if accompanied by the proper sales receipt. Refunds will be paid by credit to the original credit card. If the item is returned after 60 days, merchandise credit will be issued. If the item is found to have been worn or altered, management will determine if the garment can be salvaged. If it is determined that the garment cannot be resold, no refund or exchange will be approved. Shipping charges are not refundable. Merchandise purchased online or through the catalog may not be returned to a retail location.
To Process a Return
Enclose the Return Form along with the merchandise and copy of the original packing slip in a secure package.
Attach the Return Label to the outside and return through any insured shipper.
If you do not have the Return Label please address your package to the address on Return form.
Return postage is not paid, customer is responsible for postage.
Please allow 30 days for us to receive your return and process your request.
BOBBY JONES STORES AND RETAILERS CANNOT ACCEPT BOBBY JONES DIRECT (CATALOG OR INTERNET) RETURNS OR EXCHANGES. BOBBY JONES DIRECT CANNOT ACCEPT BOBBY JONES STORES OR RETAILERS RETURNS OR EXCHANGES.
Clearance/Outlet merchandise may be returned for store credit or exchange only.
*Due to the nature of the certain item, cuff links, watches and fragrance are non-refundable/non-returnable*
Due to the nature of golf clubs purchased online, they can be returned within 30 days for a full refund if the clubs are found to be in new condition and unused.
CLUBS THAT HAVE BEEN USED ARE NON-RETURNABLE
BOBBY JONES SHOP store description:
Bobby Jones Sportswear worthy of the Legend
Bobby Jones is a country club lifestyle brand based on an individual whose storied career, character and personality make an unequivocal statement. We offer exceptional mens and womens items in classifications even beyond apparel such as Accessories, Timepieces, and Golf Clubs.
Bobby Jones appeals to those who value style, high quality and exclusivity. The customer may also be educated in sports history and has recognition and reverence for what Bob Jones accomplished.
Its appeal reaches beyond golf as the name represents a legend whose achievements equate the peak of professional excellence, regardless of sport. Bobby Jones is featured at some of the most prestigious resorts and clubs in the world and is the premier brand at golf’s annual majors and biennial events like Ryder Cup and The Presidents Cup. Aside from golf, Bobby Jones is also fortunate to enjoy a varied customer base in specialty retail and non-golf sports such as football, horse racing and tennis.
Unquestionably, the Bobby Jones name has been established as a prominent luxury brand. The marriage of a revered and prestigious name with high quality product has provided unique marketing synergies which customers appreciate, particularly our corporate and tournament customers.
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