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Store Information for YES ASIA
YES ASIA contact information: Phone:1-866-440-8388 Customer Service Phone Hours (Monday-through-Friday:-24-hour-Customer-Service
Saturday-and-Sunday:-4:00pm-12:30am-(Pacific-Standard-Time)(GMT-8)- email: address: Suite 601, 6F Hwa Shin Building
31-12 Jamwon-Dong
Seocho-Gu, Seoul
Korea 137-904
YES ASIA Return Policy
If you receive a damaged or defective item, please email us the order number & the product condition within 14 days of delivery to obtain an authorization for returns. Unauthorized returns may be refused or disregarded.
Please note that unauthorized returns may be refused or disregarded.
If we authorize a return, we will provide you with an RMA (Return Merchandise Authorization) number and instructions for sending the damaged or defective items to us.
These damaged/defective items must be returned to us securely packaged and wrapped. After we received the product, we will examine and test the defective item(s). If we find the defect described in your message, we will ship you a replacement for the defective item(s) via regular Air Mail ONLY. Otherwise, the original item will be shipped back to you.
Compensation for the shipping costs will be provided by the issue of either a coupon or a YesAsia credit to your account and will ONLY be offered if the package is returned by Regular Air Mail
YES ASIA store description:
Free Shipping on Asian (Chinese, Japanese, Korean) DVDs, CDs, TV Drama, Karaoke, Anime.
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